A fix has been implemented and we are monitoring the results.
Posted Dec 16, 2025 - 16:31 GMT
Update
We are continuing to investigate this issue.
Posted Dec 16, 2025 - 13:44 GMT
Investigating
Our Upstream DataCentre Provider is having intermmitent connectivity issues between both UK sites. The team are currently working to stabilise connectivity.
Posted Dec 16, 2025 - 13:35 GMT
This incident affected: API, Application, Outbound SMS, Inbound SMS, and URL Shortener.