Hosting Provider Connectivity

Incident Report for FireText

Resolved

We have continued to monitor for 24 hours and have observed no further occurrences.
Posted May 12, 2026 - 16:43 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 11, 2026 - 16:40 BST

Investigating

We are currently experiencing intermittent connectivity issues with our hosting provider and are continuing to investigate.
Posted May 11, 2026 - 15:41 BST
This incident affected: API, Application, Outbound SMS, Inbound SMS, URL Shortener, and Website.